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Billing & Payments

Billing & Payments

We want to give our customers flexibility when making any purchase from Aarong.com. Check out our payment options below for any order shipped within Bangladesh or outside of Bangladesh.

For deliveries within Bangladesh

If your delivery address is within Bangladesh, you may process your order using the full payment in advance or cash-on-delivery payment options.

We will email you a system generated invoice/bill (based on your payment method) after your order has been confirmed. If you are a registered user, you can also find your invoice anytime from your user account at Aarong.com.

All payable amounts are in BDT and will consist of the following

  • Subtotal of the product
  • VAT (Finished textiles 7.5%, Non-textiles 5%, Jute and clay products/books 0%)
  • Shipping Cost Click Here

Please note: If you are using an international credit card, you will be charged a converted amount in your local currency based on the conversion rate set by your financial institution. Please contact your respective financial institution to find out about current BDT conversion rates.

For deliveries to a shipping address other than Bangladesh

If you are browsing our international page for delivery to a country other than Bangladesh, you will see product prices and total at checkout in the currency of that particular country. In order to process your order, you are requested to use our online payment options.

We will email a system generated invoice after your order has been confirmed. If you are a registered user, you can also find your invoice anytime from your user account at aarong.com.

Disclaimer: Mobile number for outside of Bangladesh will not receive any SMS from Aarong.

Your total payable amount will consist of the following:

  • Subtotal of the product
  • Shipping Cost Click Here
  • Customs Duty (Where applicable and payable while receiving the shipment)

Payment method for deliveries within Bangladesh

If you are requesting delivery within Bangladesh, you will be able to make payments by using Visa, Mastercard, or AMEX debit/credit/pre-paid cards, mobile wallets (such as bKash, Rocket, SureCash, iPay, Upay, OK). Cash-on-Delivery option is available only for deliveries within Bangladesh.

Please note Cash-on-Delivery option is not available for gold jewellery products above BDT 10000/-

Our payment gateway partners are responsible for processing your payments through their secure payment gateways. Aarong.com will redirect you to their gateway when processing your payment during checkout.

Currently, we use PortWallet as our main payment gateway for debit and credit card transactions. Also, BRAC Bank and Eastern Bank Limited payment gateways are available for use.

Payment method for deliveries to a shipping address other than Bangladesh

If you are requesting delivery to a country other than Bangladesh, you will be able to make payments by using Visa or Mastercard debit/credit/pre-paid cards only.

Our payment gateway partners are responsible for processing your payments through their secure payment gateways. Aarong.com will redirect you to their gateway when processing your payment during checkout.

Credit card payments

The total amount for your order will be charged to your credit card after your card has been approved at the payment gateway. Your order will be automatically cancelled if the amount charged exceeds the credit limit on your card or if the payment is not approved at the payment gateway for any other reason. If the payment is not accepted, please contact your concerned bank.

Debit card payments

The total billed amount for your order will be charged to your debit card after your card has been approved.

Important Notice:

Amount shown in each international webstore are estimated USD converted prices based on the respective country's currency rates. The actual USD amount will be shown at checkout which will be charged to your account.

Please note, the total USD amount will be converted by your local bank’s currency. Actual may vary based on your bank’s conversion rate.

Custom Duties

Custom duties are taxes imposed on goods when they are transported across international borders. It is up to the tax authority of that particular country to determine the duty amount.

Based on our collected information, we have found that duties may be levied above the following purchase amounts:

Shipping destination Duty threshold
Australia AUD 1000 and above
Germany Any amount may be subject to duty and tax
Singapore SGD 400 and above
United Arab Emirates AED 980 and above
United Kingdom Any amount may be subject to duty and tax
United States of America USD 800 and above

We cannot comment on the specific duty amount that may be levied if the purchase amount crosses the values stated above. We encourage you to split the order if your purchase amount is above the duty threshold.


Promotional discount coupon disclaimer

Promotional discount coupon is not available for any gold and gift card items. Any campaign discount is not applicable for gold jewellery, gift cards(if any).