CUSTOMER SERVICE
Custom duties are taxes imposed on goods when they are transported across international borders. It is up to the tax authority of that particular country to determine the duty amount. Duties, taxes and customs fees (if applicable) are not included in our pricing and must be paid separately. Our international delivery partner (DHL) will contact you prior to delivery regarding any applicable charges and payment procedures.
Based on our collected information, we have found that duties may be levied above the following purchase amounts:
| Shipping destination | Duty threshold |
|---|---|
| Australia | AUD 1000 and above |
| Canada | Any amount shall be subject to duties, taxes and customs fees |
| Germany | Any amount shall be subject to duties, taxes and customs fees |
| Singapore | SGD 400 and above |
| United Arab Emirates | AED 980 and above |
| United Kingdom | Any amount shall be subject to duties, taxes and customs fees |
| United States of America | Any amount shall be subject to duties, taxes and customs fees |
We cannot comment on the specific duty amount that may be levied if the purchase amount crosses the values stated above. We encourage you to split the order if your purchase amount is above the duty threshold.