SHIPPING AND DELIVERY
We currently ship to all areas within Bangladesh, Australia, Germany, Singapore, United Arab Emirates, United Kingdom and the United States of America. Please note that we currently do not have any outlets/stores outside of Bangladesh.
Your order may be split into multiple shipments based on our warehouse locations.
Our product offering and catalogues vary based on your intended delivery location. Customers can select the country product catalogue based on their intended shipping address from the top menu bar (see image below).
You will see BGD, AUS, GER, SIN, UAE, UK or USA on the top menu bar which will indicate the country catalogue page you are currently browsing.
(Bangladesh - BGD; Australia - AUS; Germany - GER; Singapore - SIN; United Arab Emirates - UAE; United Kingdom - UK; United States of America - USA
Once the item leaves our warehouse, the shipping method you choose on the checkout page determines how quickly your shipped item(s) is delivered to your doorstep.
- Standard Shipping (within Bangladesh): within 3-4 days inside Dhaka, within 4-7 days outside Dhaka.
- Express Shipping (only Dhaka city): within 24-48 hours (only Dhaka city), not applicable for Lawn and Gardening items.
- International Shipping (outside of Bangladesh): within 7-10 business days.
|Shipping categories||Shipping time||Shipping cost|
|Standard shipping (within Dhaka)||Estimated 3-4 business days||BDT 80*|
|Standard shipping (outside of Dhaka)||Estimated 4-7 business days||BDT 100*|
|Lawn & Gardening Standard shipping (within Dhaka City only)||Estimated 4-7 business days||BDT 120*|
|Express shipping (within Dhaka metropolitan area), not applicable for Lawn and Gardening items||24-48 hours||*150|
|International shipping||Estimated 7-10 business days||Please see Shipping and Delivery for international locations for detail|
For multiple shipments of a split order, Shipping charge will be divided among the multiple invoices as per the individual invoice value. Total shipping charge against the order will remain same and will be as per our policy.
For standard shipping within Bangladesh the cost is for the first 1 (one) kg. Once the weight of order crosses the limit, you will be charged Tk. 40 for each additional kg.
For Lawn & Gardening products within Dhaka city the cost is for the first product (one). For every additional product added to your bag, you will be charged Tk. 80 per product.
Once the item leaves our warehouse, the shipping method you choose on the checkout page determines how quickly your shipped item is delivered to your doorstep. We currently offer Express Shipping through DHL for all international deliveries.
DHL will deliver your product within estimated 7-10 business days from placing order. The duration may change depending on your location and/or any unforeseen event beyond our control.
Kindly note that, once we have shipped out the order, it can not be possible to cancel/make changes to the order.
Shipping cost will vary based on location:
AUS: Free shipping for order amount greater than AUD 120. A flat cost of AUD 30 will be applicable if the order amount is less than AUD 120.
GER: Free shipping for order amount greater than EUR 100. A flat cost of EUR 20 will be applicable if the order amount is less than EUR 100.
SIN: Free shipping for order amount greater than SGD 150. A flat cost of SGD 30 will be applicable if the order amount is less than SGD 150.
UAE: Free shipping for order amount greater than AED 400. A flat cost of AED 80 will be applicable if the order amount is less than AED 400.
UK: Free shipping for order amount greater than GBP 90. A flat cost of GBP 20 will be applicable if the order amount is less than GBP 90.
USA: Free shipping for order amount greater than USD 120. A flat cost of USD 25 will be applicable if the order amount is less than USD 120.
*Note: Your shipping cost will be calculated upon checkout.